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- Screen Problem HTC EVO 4G
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#1 |
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Two Cans & String User
Join Date: Sep 23, '11
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Screen Problem HTC EVO 4G
I have a problem with the top part (in portrait) of my screen not recognizing application buttons and fields in the that area of the screen right below the pull down notification bar (In the application's header, I think).
It seems to be effecting all apps, but is more noticeable in apps that have actively used content in that area. The apps I have noticed it in are: Maps, Note Everything, GTasks, Android Market, Dolphin Browser and the pull down notification screen itself (Clear All button isn't recognized). It doesn't seem to be the screen real estate itself, because if you scroll down in applications that scroll, you can select things in that top part of the screen. It looks like the application's header is just being ignored by the OS, when the phone is in portrait mode. If you turn the phone, and go landscape, you can select the content at the top of the screen. I have not loaded any new apps, and if I had to guess at a cause, I would say that turning the auto rotate on the screen off, and then back on, several times caused this problem. I do inversion for my back, and recently started reading email while I do it. Several days into this practice, I noticed this problem with the top part of the screen. I tried restarting the phone numerous times, using the typing calibration tool (which is reputed online to fix dead spots), checking firmware, profile, PRL and Android Build for updates, and finally doing a factory reset and reloading all of my apps. No joy... Also looked for screen calibration apps in market and didn't find any. Has anybody else experienced? Fixed (hopefully)? Thanks in advance Rob |
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#2 |
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i dare u
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Join Date: Mar 9, '09
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Portions of the touchscreen can eventually go bad. My advice is to take it to a Service & Repair store in your area. If you have insurance, everything should be covered, if not you may have to pay a $35 fee.
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Phones Carried Of Note -Blackberry 8130 Pearl -Blackberry 8330 Curve -Blackberry 9630 Tour -Blackberry 9650 Bold -HTC Mogul -HTC Touch Pro -HTC Hero -HTC EVO 4G -HTC EVO shift 4G -HTC Arrive - Evo 4G LTE - Samsung Epic 4G -Samsung Epic 4G Touch (GS2) -Nexus S 4G - iPhone 4S Tablets - Samsung Galaxy Tab, Apple iPad2, ASUS Nexus 7 |
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#3 |
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Two Cans & String User
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Saw,
Thanks for the reply, but the screen area where this is occurring is functional (I describe in the original post). It is the header of the applications that isn't responding, but only when the app is in portrait mode. I have a feeling that this is a registry level setting that flipped itself, and I either need to know what the setting is and how to modify it, or how to wipe the phone and reload the OS, at a deeper level than a factory reset. I've been considering rooting anyway, perhaps this is a sign it's finally time to grow a pair and root the device. Any other suggestions are very welcomed. I'm starting to get annoyed trying to work around this issue. Rob |
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#4 |
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i dare u
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Join Date: Mar 9, '09
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Remurph,
My apologies for not correctly understanding the issue. I have seen this a few times, and I do not believe the issue lies with the software, but the capacitive touch screen. HTC used two different manufacturers for the screens (one was samsung), and one brand of screen had more problems than the other. It wouldn't hurt much for them to throw another screen on to see if it fixes the issue. In my experience with the evo in a service and repair store, unless the screen is damaged, they can replace it. And this normally solves touchscreen issues, whether the area affected is consistently not working or inconsistently working. Have you taken it to sprint at all to see what they can do?
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Phones Carried Of Note -Blackberry 8130 Pearl -Blackberry 8330 Curve -Blackberry 9630 Tour -Blackberry 9650 Bold -HTC Mogul -HTC Touch Pro -HTC Hero -HTC EVO 4G -HTC EVO shift 4G -HTC Arrive - Evo 4G LTE - Samsung Epic 4G -Samsung Epic 4G Touch (GS2) -Nexus S 4G - iPhone 4S Tablets - Samsung Galaxy Tab, Apple iPad2, ASUS Nexus 7 |
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#5 |
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Two Cans & String User
Join Date: Sep 23, '11
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Certainly won't hurt to try. The process of recognizing the new screen just might reset the problem.
Since the screen real estate involved is responsive to all content other than app headers, I don't see how it's the screen, but my current total hours working in a sprint repair center to date is... oh... zero. Thanks for the tip! R |
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#6 |
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i dare u
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Mood:
Join Date: Mar 9, '09
Location: TEXAS!
Posts: 285
Phone: iPhone4S & NXS7
Thanks: 8
Thanked 23 Times in 16 Posts
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They may want to perform a SW reflash or a hard reset first....but either way I am certain they can fix your issue. Let me know what they say
__________________
Phones Carried Of Note -Blackberry 8130 Pearl -Blackberry 8330 Curve -Blackberry 9630 Tour -Blackberry 9650 Bold -HTC Mogul -HTC Touch Pro -HTC Hero -HTC EVO 4G -HTC EVO shift 4G -HTC Arrive - Evo 4G LTE - Samsung Epic 4G -Samsung Epic 4G Touch (GS2) -Nexus S 4G - iPhone 4S Tablets - Samsung Galaxy Tab, Apple iPad2, ASUS Nexus 7 |
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| Tags |
| android, application header, evo, screen problem |
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