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Old 11-18-2008, 07:11 AM   #1
chuckburmester
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Desktop manager locks up on sync

Hello, I am new to blackberry and have a problem with syncing with outlook. I had it set up for one way sync to device with calender, contacts and notes to get to know the device without changing anything on my computer. Now that I am more comfortable with the device, I changed it to 2 way sync with calender, contacts and notes and now the desktop manager software on the computer freezes on sync. It did this on first sync right after changing the sync settings. I do not know what I should do to remedy this and would appreciate your help
Windows Vista
Outlook 2007


Thank you,
Chuck
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Old 11-18-2008, 08:47 AM   #2
jessep28
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What version of Desktop Manager are you running?
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Old 11-18-2008, 09:02 AM   #3
chuckburmester
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Hi, The Desktop manager version is 4.3.017

Phone is an 8330 curve v4.3.0.127 is the operating version I think
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Old 11-18-2008, 09:56 AM   #4
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Check this thread out: http://forums.crackberry.com/f79/pro...reezing-55970/

I would first try installing a newer version of the Desktop software. Personally, I use 4.5 without any problems. The download site can be reached here:

https://www.blackberry.com/Downloads...93E4F3BB068C22
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Old 11-18-2008, 11:08 AM   #5
chuckburmester
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Hello jessep28, I see your in Omaha also, thank you for your help. I finally located the configuration file for the desktop manager and deleted it and after setting up desktop manager again with 2 way sync, it now is working. I may try upgrading the desktop manager when I have more time. I have only had the blackberry for about a month now and am still on the learning curve but I am already hooked. Only wish it had better document and media compatibility. Thanks again, Chuck
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