v9m picture mail

stearic · 11-08-2007, 04:11 AM

I was wondering if anyone else here with a v9m was having a slight... hitch in their picture mail. Tonight instead of getting the picture sent to my phone (like it should be, but i've had a prob with that but thats another story) i started to get a txt msg saying the usuall "you have a new picturemail" msg with the url to check the pic out. Anyone else have this happen to them? Also, i'm not sure if this has anything to do with it by i'm being migrated over to the new billing system right now. Wouldn't think this would cause this to happen but you never know.

TheEsupremacy · 11-08-2007, 06:27 AM

I am having this same issue. The Sprint tech (*2) told me that he has heard of this before but that the problem eventually corrects itself. I know, doesn't make sense to me either, BUT, he continued on saying that when the network is overloaded it will send as a link for you to download...? So, I dunno. We'll wait and see if he's right. If not, I'll call back in a couple of days.
This has only started for me in the past three days, before then I got the video or picture directly to my phone. I have picture mail and internet on my account and it worked perfectly before. Anybody know anything about this issue?

stearic · 11-08-2007, 06:53 AM

Well here's the funny thing, it was just after midnight where i live when i started to get the txt links for picturemail. So i'm pretty sure the network wasn't overloaded, especially in my somewhat small town.

TheEsupremacy · 11-08-2007, 08:32 AM

I didn't think what the Sprint tech told me made any sense. I will wait and see if it starts working again in a couple of days like he said though. I was going to try a factory restore to see if that might work, but not until I'm desperate I guess.

HarshStoneWhite · 11-09-2007, 09:41 AM

i havent had any problem with picture mail, but if you have to call forget about *2, call this number 1 866 818 1944. thats the direct number for technical support. its way fester and much better for support.

11-08-2007, 04:11 AM	#1
stearic Extreme Phone Addict Join Date: Jul 5, '06 Location: kansas Posts: 450 Phone: Sanyo M1 Thanks: 0 Thanked 0 Times in 0 Posts SU$: 2,809	v9m picture mail I was wondering if anyone else here with a v9m was having a slight... hitch in their picture mail. Tonight instead of getting the picture sent to my phone (like it should be, but i've had a prob with that but thats another story) i started to get a txt msg saying the usuall "you have a new picturemail" msg with the url to check the pic out. Anyone else have this happen to them? Also, i'm not sure if this has anything to do with it by i'm being migrated over to the new billing system right now. Wouldn't think this would cause this to happen but you never know. __________________ Plan: Sero 500 plan. 500 anytime, Unlimited Txt, Unlimited Data, M2M Phone List: A900 > Sanyo M1 > HTC Mogul > Moto V9m > Sanyo M1

11-08-2007, 06:53 AM	#3
stearic Extreme Phone Addict Join Date: Jul 5, '06 Location: kansas Posts: 450 Phone: Sanyo M1 Thanks: 0 Thanked 0 Times in 0 Posts SU$: 2,809	Well here's the funny thing, it was just after midnight where i live when i started to get the txt links for picturemail. So i'm pretty sure the network wasn't overloaded, especially in my somewhat small town. __________________ Plan: Sero 500 plan. 500 anytime, Unlimited Txt, Unlimited Data, M2M Phone List: A900 > Sanyo M1 > HTC Mogul > Moto V9m > Sanyo M1

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11-08-2007, 06:27 AM	#2
TheEsupremacy Cordless Phone User Mood: Join Date: Mar 31, '07 Posts: 926 Phone: Galaxy S3 Thanks: 6 Thanked 14 Times in 14 Posts SU$: 6,008	I am having this same issue. The Sprint tech (*2) told me that he has heard of this before but that the problem eventually corrects itself. I know, doesn't make sense to me either, BUT, he continued on saying that when the network is overloaded it will send as a link for you to download...? So, I dunno. We'll wait and see if he's right. If not, I'll call back in a couple of days. This has only started for me in the past three days, before then I got the video or picture directly to my phone. I have picture mail and internet on my account and it worked perfectly before. Anybody know anything about this issue?

11-08-2007, 08:32 AM	#4
TheEsupremacy Cordless Phone User Mood: Join Date: Mar 31, '07 Posts: 926 Phone: Galaxy S3 Thanks: 6 Thanked 14 Times in 14 Posts SU$: 6,008	I didn't think what the Sprint tech told me made any sense. I will wait and see if it starts working again in a couple of days like he said though. I was going to try a factory restore to see if that might work, but not until I'm desperate I guess.

11-09-2007, 09:41 AM	#5
HarshStoneWhite Telephone User Join Date: Aug 2, '06 Location: amsterdam NY Posts: 121 Phone: iPhone 3G Thanks: 0 Thanked 0 Times in 0 Posts SU$: 600	i havent had any problem with picture mail, but if you have to call forget about *2, call this number 1 866 818 1944. thats the direct number for technical support. its way fester and much better for support.