Join 200,000+ other SprintUsers for free at the #1 online community for Sprint cell phone customers! Win cool prizes in our weekly contests. Talk about the newest phones or post your question in our forums! Become a premium member and get unlimited Focus Uploads to your Sprint phone.
All visitors must register before they can post questions, contact other members or search our database of over 127,000 threads and 1.7 million posts. So what are you waiting for? Register for free today!
||Thread Tools||Rate Thread||Display Modes|
|05-08-2012, 08:59 AM||#1|
Join Date: Dec 8, '08
Thanked 8 Times in 6 Posts
Sprint will be updating the Caller ID DB
When you call a landline from your cellphone, what name does the Caller ID display? For over 40% of our customers, that field is blank, and as the memo that went out today shows, Sprint will be updating all the blank fields to the account holder's name later this month. Call into care if you want to update/change this ahead of time.
PLEASE NOTE: You can't pick just anything to display. You can choose either the account holder's name or 'Wireless Caller' (or set the name/number to both be blocked).
Here's the memo that went out:
Caller Name (CNAM) Update and Notification
Beginning in May, Sprint will populate any blank CNAM field with the account holder‘s name, changing the way the customer‘s name appears on wireline Caller IDs.
During May and June, consumer and IL customers will receive a bill messages and the following text message, informing them of this change.
Why you need to know it
Customers may call in to ask that their Caller ID name be changed to reflect another name or may not want their name to display at all.
What you need to do
For steps to change the name that appears on Caller ID, go to CST > Search and use the keywordsCaller ID | Change Name and select Change Caller ID Name for a Subscriber.
Or, populate the CNAM field withWireless Caller for customers that don‘t want a name to display on Caller ID.
InsideSprintNow.wordpress.com ...blogging from deep within the complex, against all odds.
|Display Modes||Rate This Thread|
|Thread||Thread Starter||Forum||Replies||Last Post|
|Sprint PCS 3G in Alaska||cryptoboi||General Discussion||7||11-15-2012 08:38 PM|
|Behind Sprint CMO Bill Malloy's Marketing Shake-Up||Duffman||General Discussion||10||12-21-2011 09:06 PM|
|It is time for customers to be heard for the benefit of Sprint||twolostminds||General Discussion||85||10-13-2011 09:16 PM|
|My letter and complaint to Sprint||smartiefootball||General Discussion||1||09-21-2011 06:18 PM|
|Regulators Threaten Sprint Nextel Network||DJRider||General Discussion||7||11-26-2007 06:58 PM|